ftk999 Privacy Policy

Ftk999 is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy explains what information ftk999 collects, how it is used, and what measures we take to keep your data secure.

This Privacy Policy applies to ftk999's website, mobile app, and all related services. It takes effect whenever you register, log in, or use any feature of our platform.

Ftk999 never sells your personal data to third parties. Our goal is to manage your information with complete transparency and to maintain your trust.

Ftk999 collects the following types of information to improve our services and ensure a safe gaming environment. There is a specific purpose behind every piece of data we collect.

Ftk999 does not collect any information beyond what is listed above. Identity verification documents — such as an NID or passport — are used solely for the KYC process and are stored securely.

Ftk999 uses the information it collects solely for the purposes described below. Under no circumstances do we use your data for unauthorized purposes.

• Account Management: To create and manage your account and ensure its security.
• Payment Processing: To process deposits and withdrawals accurately.
• Identity Verification: To prevent fraud and meet regulatory compliance requirements.
• Customer Support: To resolve your issues quickly and effectively.
• Promotional Offers: To send you tailored offers and bonuses based on your preferences.
• Platform Development: To analyze and improve your gaming experience.
• Security Monitoring: To detect and prevent suspicious activity.
• Legal Compliance: To comply with applicable laws and regulations.

Ftk999 never sells or rents your personal data to third parties. However, limited information may be shared in specific circumstances.

• Payment Processors: Information required to process transactions via authorized payment processors, including bKash, Nagad, and Rocket.
• Identity Verification Service: With authorized service providers for KYC verification.
• Law Enforcement Agencies: In response to a valid court order or a lawful request from a government authority.
• Business Transfer: In the event of a company merger or sale, you will be notified in advance.

Even in the above circumstances, we share only the minimum information necessary. All our third-party partners operate under strict confidentiality agreements.

Ftk999 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help recognize you on future visits.

Types of cookies we use:

• Essential Cookies: Essential for the core operation of the website. Without these, the site will not function properly.
• Performance Cookies: Used to analyze page load times and user flow.
• Functional Cookies: To remember your language, login status, and preferences.
• Analytics Cookies: To analyze site usage and drive improvements.

You can control or delete cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the site.

Ftk999 employs industry-leading technology and practices to protect your data. Our security systems are regularly audited by independent third-party experts.

• 256-bit SSL Encryption: All data transfers are protected with the highest standard of encryption.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall Protection: Robust firewall protection to prevent unauthorized access.
• Regular Security Audits: Regular security audits conducted by third parties.
• Restricted Access: Only authorized personnel have access to data on a need-to-know basis.
• Data Backup: Regular backups to secure, encrypted servers.

As a registered user of ftk999, you have the following rights. To exercise any of these rights, please contact our support team.

Ftk999 strictly prohibits anyone under the age of 18 from using our platform. We do not knowingly collect any data from minors.

• Age is verified at the time of registration.
• Age verification is confirmed as part of the KYC process.
• Any account identified as belonging to a minor is immediately closed and all associated data is deleted.
• If parents suspect their child is using ftk999, please contact our support team immediately.

Ftk999 retains your data for as long as necessary. Retention periods depend on the type of data, legal obligations, and business requirements.

• Account Information: For a minimum of 5 years while the account is active and after closure.
• Transaction Information: A minimum of 7 years, in accordance with financial regulatory requirements.
• KYC Documents: For a period determined by applicable legal requirements.
• Cookie & Session Data: Deleted at the end of each session or within a maximum of 12 months.
• Support Communications: Up to 2 years after resolution.

Once the retention period expires, your data is securely and permanently deleted or anonymized so that you can no longer be identified.

Ftk999 reserves the right to update this Privacy Policy as needed. Should any significant changes occur, we will notify you via email or a platform notification.

• The effective date of any policy change will always be clearly displayed at the top of the page.
• You will be informed of any significant changes before they take effect.
• Continued use of ftk999 after any changes constitutes acceptance of the updated policy.
• Previous versions may be available upon request.